Description of work to be done & project name to work on:
The resource will supplement the Computer Operations staff in the Office of Transportation Technology Services (OTTS) and will assume the role of Computer Operator II with the following responsibilities:
- Implement and monitor processing on the MOOT IBM z/BC12 Mainframe Computer System including multiple LPAR’s.
- Provide Technical assistance in problem resolution for MDOT Departments, mainframe customers, and technical teams.
- Report equipment and software problems to vendors, partners, and internal technical teams
- Track system related issues and provide ongoing progress information and feedback to stakeholders, clients, and partners.
- Provide technical advice and assistance daily to peers.
- Interface with customers, engineers, vendors and consultants as technical issues arise.
- Coordinate flow of work to assure continuity of operations between shifts in a multi-shift environment.
Preferred Requirements:
- Experience with IBM z/BC 12 mainframe z/OS operating system.
- Experience with JCL and 24/7 365 batch environment.
- MS Excel, Word, PowerPoint, Access, Outlook, Financial Systems