Task 1:
Perform compliance audits of the NCUA’s Board Members and Senior Staff Position (SSP) travel expense reports prior to authorizing reimbursement, as well as a variety of expense reports. The contractor shall complete compliance audits of Board and SSP travel expense reports within one business day of receipt.
Task 2:
Demonstrate a comprehensive understanding of the NCUA travel card program and provide customer support to agency travel cardholders, including supporting the process for the issuance and management of travel cards, resolving transaction challenges, reporting, delinquency monitoring, and account closures. The Contractor shall provide resolution of customer support inquiries and shall notify the travel card holder that their request has been received within one business day.
Task 3:
Perform a comprehensive range of data analyses related to travel card expenditures and travel expense records. This includes, but is not limited to, performing in-depth spend analyses to identify patterns and trends, generating metrics that highlight deviations from established policies, analyzing unused ticket data for potential cost savings, and for developing a variety of analytical reports that support both internal and external financial management reporting requirements. The Contractor shall contact agency employees to obtain additional information to evaluate whether the transaction is compliant with policy. The Contractor shall present findings to OCFO management for review and concurrence. For policy deviations that result in funds due to the NCUA, the Contractor shall issue Statements of Difference and monitor debt repayments. The Contractor shall conduct quarterly travel expense compliance reviews within 45 days of the calendar quarter-end unless otherwise agreed to in writing by the Contracting Officer’s Representative (COR).
Task 4:
Perform ad hoc reporting and data analysis related to the NCUA’s travel management program. Any deliverable related to the ad hoc reporting and data analysis will be agreed upon between the contractor and the COR. The COR will document the ad hoc deliverable due date in writing.
Task 5:
Perform accrual analyses to validate the sufficiency of the relocation liability. The contractor shall perform accrual analyses to validate the sufficiency of the relocation liability within 45 days of quarter-end unless otherwise agreed to in writing by the COR.
Task 6:
Perform quarterly reconciliations of NCUA relocation disbursements. The Contractor shall perform quarterly reconciliations of NCUA relocation disbursements within 45 days of quarter-end unless otherwise agreed to in writing by the COR.
Task 7:
Perform bi‑weekly analyses and reconciliations of the budget status report to the general ledger and subsidiary ledger. This work includes identifying discrepancies and consulting, as needed, with General Services Agency (GSA), the General Ledger team, and/or OCFO management to resolve issues. The Contractor shall also complete monthly closing procedures to reconcile the subsidiary ledger to the general ledger in support of month‑end close activities. All bi‑weekly analyses and reconciliations shall be completed no later than three business days prior to the scheduled OCFO leadership briefing to ensure information is available for internal review and briefing preparation.
Task 8:
Demonstrate a comprehensive understanding of the NCUA Travel and Relocations policies through the performance travel and relocation compliance audits. Relocation compliance audits will be completed within 3 business days of receipt
Task 9:
Support travel card, travel policy, travel system and relocation program initiatives.
Task 10:
Support the OCFO’s effort with documenting policies and procedures for the various travel and relocation programs.
Required Qualifications
- Minimum education required is a Bachelor’s degree or 24 hours of post-secondary education. Additionally, 3-5 years of experience with travel and/or relocation programs in a federal government environment.
- Experience researching and analyzing travel data using qualitative and quantitative analytical methods and technological tools.
- Experience performing analysis to identify travel or relocation issues and prepare reports to support findings.
- Ability to interpret the Federal Travel Regulations (FTR) for both travel and relocation policies and uses knowledge to provide recommendations to NCUA’s travel and relocation policy on an ongoing basis.
Intermediate skills in MS Excel, including pivot tables, formula functions, data validation, and worksheet formatting; and proficiency with other MS Office applications (such as creating formatted documents in Word, developing presentations in PowerPoint, and managing email and calendars in Outlook), as well
- as Adobe Acrobat for creating, editing, and assembling PDF documents needed to support reports and deliverables.
- Ability to design, write and disseminate a variety of technical reports involving highly complex raw data and analysis.
- Ability to proofread correspondence for proper grammar and spelling, clarity and ensuring the content addresses the proper audience intended for.
Ability to prepare written reports, briefing materials, and presentation content, including visually engaging graphs and charts that clearly communicate analytical results of travel and relocation trends and support data-driven decision making. Capability to clearly communicate findings in the prepared documentation, ensuring that results are conveyed in a manner that is both understandable and impactful for the intended.