JOBS

The Director / AVP / VP of Operations will serve as a key leadership partner to the owners, responsible for overseeing the day-to-day operations of the business. This individual will bring structure, financial discipline, and operational rigor across accounting/finance, inventory management, and office operations.

This is a highly hands-on role suited for a practical operator who is comfortable working in a small-business environment, managing experienced staff, and modernizing processes without disrupting company culture.

Key Responsibilities
Financial & Accounting Oversight

• Oversee accounting and bookkeeping functions, including supervision of internal bookkeepers
• Work with Sage Accounting to ensure accurate, timely financial reporting
• Manage cash flow, accounts payable/receivable, payroll coordination, and monthly close
• Prepare and review financial statements, budgets, and forecasts for ownership
• Establish and improve internal controls and financial processes

Operations & Inventory Management

• Oversee inventory tracking, controls, and optimization
• Improve inventory accuracy, turnover, and reporting
• Coordinate operational workflows across sales, accounting, and office operations
• Identify inefficiencies and implement practical process improvements

Office & Administrative Leadership

• Manage office operations and administrative staff
• Ensure smooth day-to-day business execution
• Establish policies, procedures, and documentation where needed
• Serve as a central point of coordination between owners, sales team, and back office

Leadership & People Management

• Lead and support a seasoned team including bookkeepers and sales staff
• Earn trust with long-tenured employees while introducing best practices
• Provide clarity around roles, responsibilities, and accountability
• Act as a stabilizing presence and problem-solver

Strategic Support to Ownership

• Partner closely with owners on operational and financial decision-making
• Provide data-driven insights to support growth, succession planning, and long-term strategy
• Take ownership of execution so owners can focus on high-level priorities

Qualifications & Experience
Required

• 8+ years of experience in operations, finance, or general management
• Experience running day-to-day operations in a small to mid-sized business
• Strong accounting and financial management background
• Hands-on experience with Sage Accounting (or similar ERP/accounting systems)
• Proven ability to manage inventory and operational workflows
• Comfortable working directly with owners in a family-owned business environment

Preferred

• Experience in distribution, manufacturing, or product-based businesses
• Background in professionalizing informal or legacy operations
• Experience working with long-tenured teams

Ideal Candidate Profile

• Practical, detail-oriented operator with strong business judgment
• Comfortable rolling up sleeves and doing the work
• Respects legacy and culture while improving processes
• Strong communicator who can work across generations and roles
• Trusted partner mindset rather than a purely strategic executive

Compensation

• Competitive salary commensurate with experience and title
• Potential bonus and/or long-term incentive opportunities
• Benefits package