Hybrid work schedule -3 days in office
Overview: To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management for assigned offices. Has direct and/or indirect responsibility for 50-99 colleagues.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
- Responsible for overall operations management for all assigned locations/offices.
- Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Establishes business plan with goals and objectives for the partnership and locations/offices.
- Monitors management reports relating to the partner/office performance.
- Assists with the coordination of sales and client service efforts.
QUALIFICATIONS
Bachelor’s degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.
Experience
Ten (10) years claims management experience including three (3) years prior supervisory experience or equivalent combination of education and experience required.